Last updated: 23 October 2026
Power Attestation (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://powerattestation.com, our communication channels, and our services.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information, including information processed through Facebook, Instagram, Messenger, WhatsApp, and other Meta platforms where these integrations are enabled.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information, depending on how you interact with our website and services.
1.1 Personal and Contact Information
When you contact us, submit an enquiry, request an attestation service, or communicate with our team, we may collect:
- Full name
- Email address
- Telephone number and WhatsApp number
- Country of residence and other relevant contact details
- Information about the attestation or document-related service you require
- Information and documents you voluntarily provide to process your request
Documents submitted for attestation may contain personal or sensitive information. We process such information only as necessary to provide the requested service and in accordance with applicable requirements.
1.2 Communication Information
When you communicate with us through our website, email, telephone, WhatsApp, Facebook Messenger, or Instagram, we may process:
- Messages and enquiries you send to us
- Information you choose to share during conversations
- Relevant conversation history needed to respond to your enquiry or provide our services
- Communication timestamps and related interaction records
1.3 Website and Technical Information
When you visit our website, we may collect technical information such as your IP address, browser type, device information, pages visited, referring website, and interaction data. Cookies or similar technologies may be used where applicable.
1.4 Information Received Through Meta Platforms
If you interact with our Facebook Page, Instagram professional account, Messenger, or other Meta-enabled communication features, we may receive or process information made available through the relevant Meta APIs and permissions.
Depending on the integration and permissions granted, this may include:
- Facebook Page or Instagram professional account identifiers and account information
- Names, usernames, profile information, and platform-specific user identifiers
- Messages, replies, comments, and other interactions directed to our business accounts
- Message timestamps and relevant conversation metadata
- Information required to manage enquiries, respond to customers, and provide customer support
- Access tokens and authorization-related information required to maintain an authorized integration
We only request and process the information needed for the enabled functionality and the permissions granted by the relevant account holder and Meta.
We do not request your Facebook or Instagram password through our services. You can manage or revoke permissions through the applicable Meta account settings.
2. How We Use Your Information
We may use personal information for the following purposes:
- To respond to enquiries and provide attestation and related services
- To communicate with customers about service requests, documentation, and progress
- To follow up on enquiries and provide customer support
- To manage customer records and business communications
- To connect authorized business accounts with supported communication channels
- To receive, organize, and respond to Facebook, Instagram, or Messenger interactions where the relevant integration is enabled
- To maintain records of customer conversations when necessary for service delivery
- To operate, secure, troubleshoot, and improve our website and services
- To prevent fraud, misuse, unauthorized access, and security incidents
- To comply with legal obligations and resolve disputes
We do not use Meta platform data for purposes that are incompatible with the permissions granted, the purposes disclosed in this policy, or applicable Meta platform policies.
3. How We Handle Facebook and Instagram Data
Where our services use Meta technologies, we process information in accordance with applicable Meta Platform Terms, Developer Policies, permissions, and other applicable requirements.
Specifically:
- Authorized access: We access Facebook and Instagram information only through the relevant authorized integration and permissions.
- Communication management: Information received through supported APIs may be used to manage customer enquiries, respond to messages, and provide customer support.
- Limited use: Meta platform data is used only for the purposes described in this policy and permitted by the applicable platform permissions and policies.
- Access tokens: Authorization tokens and related credentials are handled as confidential information and protected against unauthorized access.
- No credential collection: We do not ask users to provide their Facebook or Instagram passwords to us.
- No sale of platform data: We do not sell personal information obtained through Meta APIs.
- No unrelated use: We do not use Meta platform data for unrelated advertising, profiling, or other independent purposes that are not permitted by applicable policies and permissions.
We do not use information received through Meta APIs to independently build or enrich advertising profiles outside permitted uses.
Access to Meta platform data is restricted to authorized personnel and service providers who need the information to operate or support the relevant services.
4. How We Share Information
We do not sell personal information.
We may share information only where necessary for legitimate service delivery, operational requirements, or legal compliance, including with:
- Service providers: Hosting providers, IT service providers, communication platforms, and other vendors that help us operate our website and deliver our services.
- Communication platforms: Facebook, Instagram, WhatsApp, and other relevant platforms when required to deliver communications or operate authorized integrations.
- Service partners: Relevant authorities, attestation providers, delivery partners, or other parties involved in fulfilling a customer’s requested service, where applicable.
- Legal and regulatory authorities: Where disclosure is required by law, a valid legal process, or to protect our legal rights and security.
We do not authorize service providers to use personal information received from us for their own unrelated purposes. Service providers handling Meta platform data must comply with applicable contractual, legal, and platform requirements.
We do not share Meta platform data with third parties except as permitted by applicable Meta policies, user authorization, and applicable law.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain necessary business records, resolve disputes, and comply with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
For Meta platform data, we retain information only for as long as necessary to provide the relevant functionality or fulfil a permitted purpose. Where data is no longer needed, access is revoked, an integration is disconnected, or deletion is required by an applicable policy or request, we take appropriate steps to delete the data, subject to applicable legal retention obligations.
Where information must be retained for legal or regulatory reasons, we restrict its use to those necessary purposes for the applicable retention period.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access restrictions, authentication controls, secure transmission, credential protection, and appropriate safeguards for systems that process customer information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
If a security incident affects personal information, we will take appropriate steps to investigate, contain, and address it and make notifications where required by applicable law.
7. Your Privacy Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent where processing relies on consent
- Object to or restrict certain processing where applicable
- Obtain information about how your personal information is handled
To exercise these rights, please contact us using the details in the Contact Us section.
We may need to verify your identity before fulfilling a request. Some information may need to be retained where required by law or necessary to establish, exercise, or defend legal claims.
8. Data Deletion
You can request deletion of personal information associated with your interactions with Power Attestation, including information obtained through our Facebook, Instagram, or Messenger integrations.
To request deletion:
- Send an email to info@powerattestation.com with the subject line “Personal Data Deletion Request”.
- Identify the relevant account or communication channel, such as your Facebook profile, Instagram username, or the email address associated with your enquiry.
- Tell us that you want your personal information and relevant platform data deleted.
Please do not send passwords, access tokens, identity documents, or other unnecessary sensitive information in your deletion request.
We will verify the request where necessary and take appropriate steps to delete the relevant information from systems under our control, including applicable copies held by our service providers, unless retention is required or permitted by applicable law.
We will process verified deletion requests without undue delay and in accordance with applicable legal and platform requirements. If any information must be retained for a legally required purpose, we will restrict its use accordingly.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functionality, understand website usage, maintain security, and improve the user experience.
Where applicable, analytics or advertising technologies may collect information about website interactions in accordance with the relevant settings, notices, consent requirements, and applicable law.
You can manage cookies through your browser settings and any consent controls made available on our website. Disabling certain cookies may affect some website functionality.
10. Third-Party Websites and Services
Our website or communications may contain links to third-party websites or services. Those services operate under their own privacy policies and terms.
We are not responsible for the privacy practices of third-party websites that we do not control. We encourage you to review their privacy policies before providing personal information.
11. International Data Transfers
Depending on the service providers and communication platforms used, your personal information may be processed or stored in countries outside the United Arab Emirates.
Where international transfers occur, we will take appropriate steps to ensure that the processing and transfer comply with applicable data protection requirements.
12. Children’s Privacy
Our services are intended for individuals who can lawfully request or use the relevant services. We do not knowingly collect children’s personal information without an appropriate legal basis or required authorization.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, data processing practices, applicable laws, or platform requirements.
The updated version will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to request the deletion of your personal information, please contact us:
Business: Power Attestation
Website: https://powerattestation.com
Email: info@powerattestation.com
We will review and respond to privacy requests within the timeframe required by applicable law.